Privacy policy
What we collect, why, and what you can ask us to do about it.
Last updated: 17 October 2026
This policy explains how Plumsteadville HVAC Pros (“we”, “us”) handles information about people who visit acrepairplumsteadville.site or contact us for heating and cooling services in Pennsylvania.
Information we collect
When you call us
To schedule and carry out work we need your name, telephone number, service address and a description of the problem. We keep records of work performed, equipment details and invoices, because service history is genuinely useful on later visits and because we may need it for warranty, insurance or tax purposes.
When you visit this website
This site does not ask you to create an account and does not run a contact form. Our web host records standard server log information with each request, which typically includes your IP address, the time of the request, the page requested, your browser type and the referring page. That is used to keep the site running and secure.
Fonts loaded from Google
This site loads its typefaces from Google Fonts. Your browser therefore makes a request to Google's servers when you load a page, and Google receives your IP address and browser information as part of that request. We do not control and do not receive that data.
What we do not do
We do not sell your personal information. We do not share it with advertisers. We do not use it for any purpose other than providing and supporting the service you asked for, except where the law requires otherwise.
Cookies
This site sets no cookies of its own and uses no analytics or advertising cookies. Third-party requests such as the font loading described above are subject to those providers' own practices.
How we use what we collect
- To schedule, dispatch and perform the work you requested.
- To contact you about that work, including scheduling and follow-up.
- To keep service records and issue invoices.
- To meet legal, tax, insurance and warranty obligations.
- To keep this website secure and functioning.
Who we share information with
Only where it is necessary to do the job or required by law:
- Technicians and subcontractors performing your work.
- Equipment manufacturers, where a warranty claim requires it.
- Payment processors, to take payment.
- Professional advisers such as accountants and insurers.
- Authorities, where we are legally obliged to disclose.
How long we keep it
We keep service and financial records for approximately seven years, which covers warranty, insurance and tax requirements. Server logs are kept for a short period for security and troubleshooting, then discarded.
Your choices
You can ask us what customer information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. You can ask us to stop contacting you about anything other than work in progress. Write to the address below or call (215) 484-0300.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Security
We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Plumsteadville HVAC Pros
5769 Easton Rd Suite 5766
Plumsteadville, PA 18949
(215) 484-0300